Privacy Policy
What we collect, why, and what we do not collect.
Last updated: 21 September 2026
Who we are
PinMeOut is made by Tothiq AI Services & Solutions, based in Kuwait. We are responsible for the personal information described here. You can reach us through our contact form.
This website
We do not use analytics, advertising or tracking scripts on pinmeout.com.
- Contact form. Your name, email, company, website and message, so we can reply. We also keep a one-way hash of your IP address to stop spam; the address itself is not stored.
- Free tools. The address you enter is fetched to run the check. Results are cached for ten minutes so a repeat check is fast, then discarded. A hashed IP address is used for one hour to limit how often the tools can be run.
- Cookies. One cookie remembers your cookie choice. See the Cookie Policy.
When you buy PinMeOut Pro
Payments are handled by PayPal. We never see or store your card or bank details.
- What we keep: your email address, your licence key, the plan, the PayPal subscription reference, and when the licence renews.
- Sites using the licence: the address of each site where the licence is activated, the Pro version installed, and when it last checked in.
- Why: to issue and email your key, to check it is valid, to deliver updates, and to keep accounting records.
- Your account: when you ask to sign in, we email a one-time link to the address you enter, but only if it has a licence. Signing in sets one cookie for up to two hours. The link and session are stored only as one-way hashes.
The PinMeOut plugin on your site
The free plugin sends nothing to us. It stores its data in your own WordPress database:
- Crawler visits: which crawler, which page, and when.
- AI referrals: which assistant, which page, and when.
- No visitor IP addresses, user agents, cookies or sessions.
It makes two requests to your own site, to check your robots.txt and llms.txt. How long its logs are kept is a setting you control.
PinMeOut Pro contacts pinmeout.com to check your licence and look for updates. That request carries your licence key, your site address and the Pro version, and nothing else.
Who else handles your data
- PayPal, for payments, under its own privacy policy.
- Our web host, which stores this website and its database.
- Cloudflare, which delivers the website and protects it from attacks.
We do not sell or rent personal information, and we do not share it for advertising.
How long we keep it
- Enquiries: as long as needed to answer and follow up, or until you ask us to delete them.
- Licence and payment records: for the life of the licence, then as long as accounting and tax rules require.
Your choices
You can ask to see, correct or delete the personal information we hold about you, or object to how we use it. Use the contact form and we will reply within 30 days. Deleting licence records ends the licence.
Changes
If this policy changes, we will update the date above. Significant changes affecting Pro customers will also be emailed.